IVR
IVR service allows you to use numerous bank services easy, by a phone
Using IVR service you can, in a fast and easy way, using a phone:
- Check your accounts balance
- Make transfers between your accounts
- Buy or sell foreign currencies
- Get the information on the last 5 transactions
- Check the exchange rate list
- Takeover IBAN format of you foreign currency accounts
- Add new accounts for paying via E-banking
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Instructions for use in 3 steps:
- Dial number 011 30 11 555, option 11
- Enter eight digit identification number from your white identification card
- Enter your five digit password you got from your personal banker
For English call center dial: 011 30 11 510, option 1
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