When you know OTI knows
Allow me to introduce myself: I am your personal digital assistant, always available to chat. Ask me anything you wish to know, at any time, because I never sleep, I am always at your service, awaiting for someone to address me.
When you need a quick and simple answer, I am the right interlocutor for you, but I will also be happy to help you with choosing a loan, a package of services and with other more complex matters.
Communication with me is completely safe, so please relax and feel free to chat.
Join me on the Viber channel of OTP banka
Feel free to download stickers I have prepared here just for you, you will like them!
I will do my best to answer all your questions, and if you are interested in what specific topics and functionalities I manage, here are some I would like to single out:
- Current account balance
- Making an appointment in some of our branches
- Exchange operations among accounts of the same natural person
- Internal transfers among accounts of the same natural person
- Information on card blockade/activation
- Locations of branches / ATMs across the country
- Activating the e-Bank/m-Bank application
- Credit calculator for cash loans
- Opening account/account package
If necessary, I will happily redirect you to a colleague – I am not a Chatbot with ego issues! 😊
Since you are already here, please read the interview I gave to some fine people from the Bank.
I’m an intelligent digital assistant, i.e. an AI-based Chatbot. I do not boast with my intelligence, it’s a fact.
No, but it is great when people are clear and concise. I invite our current (and future) clients to feel free and ask me anything that interests them regarding the Bank. If they currently have no bank-related question, I can always tell a joke. 😀
No registration is required for the latest news and general information. However, if one wishes to use financial services (e.g. account balance), registration is required with necessary data input by following instructions.
Use of Chatbot is free-of-charge.
I currently understand and am fluent in English and in Serbian. I also know a word or two in Spanish, from the TV shows.