International payment
You can make international payments quickly, efficiently and reliably by using branch network of the members of the banking Group to which our Bank belongs and first-class world bank network.
With electronic banking, make international payment more easily and with lower tariffs
Payment orders and supporting documents can be submitted:
- In electronic way, by biznis e-bank platform, Hal E-bank and Asseco office
- In paper form, personally at our bank branch desk
Collection from abroad
For all inflows from abroad we are sending you a notification on the same business day via said electronic platforms or via e-mail. After that, you need to notify us within 24 hours about the payment grounds and beneficiary. Upon receipt of this information the bank processes inflow with value date from the SWIFT message.
Statements of the daily transactions and balances are available via:
- E-bank
- Delivery to the address
- In person at the branch
- By SWIFT MT940
The time needed for payment order execution
Completed payment orders with secured coverage and paid commission and the necessary supporting documents received until 12 pm or electronically until 2 pm, are processed on the same working day.
Advice for safe performance of foreign payment transactions
Always check with your foreign partners the instructions for foreign payment transactions that you received by e-mail, especially if you are initiating the payment for the first time or if you notice a change in the instructions compared to the standard ones you previously used. Call them and make sure that the instructions you received are correct. This will not take much of your time, and you will make sure that there was no abuse related to the e-mail that reached you and that your money will be sent to the right address. Here you can also read about what you should pay attention to and find tips on how to protect yourself from phishing e-mails.
Information on international payment transactions
Working day from 8 am to 5 pm
International payment complaints
Working day from 8 am to 5 pm
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